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Take up the challenge
Risk Management Ideas
Remember
• Risk Management is for the welfare of the
people at your club as well as to protect the club
should an accident occur.
• Clubs have a duty of care to provide a safe
environment for its members and guests to
enjoy.
• A simple risk management process reduces
the chance of somebody being hurt in the
first place but also assists to protect the club
financially if something does happen.
Engage your broker and seek their advice
.
Use golf course signage to address safety
issues:
Post warning signs on golf car paths, around hazards and
include ”No Trespassing” signs where warranted.
Use the scorecard to communicate safety
information:
Your lightning policy, emergency information and shelter
locations could be clearly marked on the score card.
Use waivers and releases in all contracts, entry
forms and rental agreements:
Players, golf cart renters, non-players, events, weddings,
banquets and tournaments must sign waivers.
Written policies and procedures:
Create formal written policies and procedures to help
employees address foreseeable situations.
Acquire lightning protection equipment:
New technology will help you detect severe weather and
evacuate the course quickly and safely.
Solicit safety feedback from players:
Encourage the use of golfer surveys, customer comment cards
and use golf car feedback cards and make them available to
guests.
Post golf course rules and regulations:
Rules regarding alcohol consumption, dangerous behaviour
and horseplay must be clearly stated and posted in obvious
locations.
Create junior golf safety training:
Start your junior golfers thinking about safety as soon as they
take up the game.
Post safety information on bulletin boards:
Current events, pesticide application dates and construction
warnings should be clearly posted for members and guests.
Use your website to emphasize safety:
Dedicate a section to ”Player Safety” with information about
lightning, the risk of skin cancer and the importance of yelling
“Fore”
Good risk management results in less accidents
which means fewer claims and fewer claims has a
direct and positive impact on containing insurance
costs and your club’s bottom line. Importantly, it
protects and builds your reputation and brand.
In these competitive and highly compliant times
nobody can afford to ignore the importance of risk
management.
The first step is a commitment to safety. This commitment
begins with you and must always take priority when dealing
with staff, members and guests. The only way to prevent
injuries and theft is to change behaviour and eliminate
dangerous circumstances before a problem occurs.
The next step is to seek advice from risk management experts and
employ their recommendationsat your facility. Insurancebrokersand
risk management consultants are an excellent source of information
and well worth the time and effort required to enlist their services.
Constantly review your insurance claims history with your team and
look for ways to avoid similar accidents and losses in the future.
Risk management is demanding especially when time, budgets
and resources are already stretched, however the rewards of
becoming and remaining claims free will pay dividends for years.
You must take up the challenge and lead your staff, your
members and your guests. Help them become better risk
managers by
finding the problem before it finds you
.
Risk Management Focus