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PROUDLY PRESENTED BY
HOW TO
REWARD YOUR VOLUNTEERS
VARIETY OF RISKS
THERE ARE A VARIETY OF
‘RISKS’ TO CONSIDER WHEN
DEALING WITH VOLUNTEERS,
INCLUDING RISKS TO THE
VOLUNTEERS THEMSELVES,
SPECTATORS, STAFF &
ATHLETES. E.G. CONSIDER THE
SCENARIO OF VOLUNTEER
DRIVERS MOVING ATHLETES
AROUND A CITY PERHAPS
GETTING LOST, INVOLVED IN
AN ACCIDENT, OR SPEEDING.
YOU MUST CONSIDER
REPUTATIONAL AS WELL AS
PRACTICAL RISKS.
CODE OF CONDUCT
YOU MUST SAFEGUARD
AGAINST POTENTIAL
ISSUES ARISING OUT OF
THE ACTS OF A VOLUNTEER.
A CODE OF CONDUCT IS A
MUST. CONSIDER ALSO THE
DIFFERENT ISSUES ARISING
FROM THE USE OF YOUTH
VOLUNTEERS.
VALUE
WELL-TRAINED AND WELL-
MANAGED VOLUNTEERS ADD
REAL AND MEASURABLE VALUE
TO MAJOR EVENTS.
MOMENTUM
THERE IS SIGNIFICANT
MOMENTUM OVER RECENT
YEARS AROUND THE
DEVELOPMENT OF A MOBILE
AND COMMITTED VOLUNTEER
POPULATION FOR MAJOR
SPORTING EVENTS.
DATABASE
SIGNIFICANT THIRD PARTY
SCHEMES SUCH AS
‘JOIN IN’
HAVE BEEN DEVELOPED SINCE
LONDON 2012, PROVIDING
A POWERFUL AND ACTIVE
DATABASE OF VOLUNTEERS
.
DISCLAIMERS
DO NOT BE TEMPTED TO
USE DISCLAIMERS TO SHY
AWAY FROM LIABILITIES AND
RESPONSIBILITIES EMANATING
FROM THE USE OF VOLUNTEERS
.
RECORDS
EVENT MANAGERS AND
ORGANISERS HAVE A
RESPONSIBILITY TO MAINTAIN
ACCURATE RECORDS AND
SEEK SIGNED AGREEMENTS
WITH VOLUNTEERS CLEARLY
OUTLINING ROLES AND
RESPONSIBILITIES.
MANAGE
EXPECTATIONS
MANAGE EXPECTATIONS
OF VOLUNTEERS FROM THE
OUTSET
.
CON S I D E R TH E FOL LOWI NG PO I NT S WH E N H I R I NG VOLUNT E E R S FOR E V E NT S
VOLUNTEERS
KEY FACTS
ABOUT VOLUNTEERING
2
Mn
50K
+
£2
Bn
VOLUNTEERS IN THE
UK VOLUNTEER AT
LEAST 1 HOUR PER
WEEK
PEOPLE OFFERED TO
BE VOLUNTEERS AT
THE 2014 GLASGOW
COMMONWEALTH
GAMES
WHAT IT WOULD
COST TO EMPLOY
FULL TIME WORKERS
TO REPLACE SPORTS
VOLUNTEERS
LONDON
2012
70,000 PEOPLE SERVED AS
VOLUNTEERS - 40% OF THEM
FOR THE FIRST TIME EVER
GLASGOW
2014
SAW VOLUNTEERS IN
RECORD NUMBERS FOR A
COMMONWEALTH GAMES
30
+
NUMBER OF UK
SPORT ROAD TO RIO
EVENTS IN 2015/16
THAT WILL NEED
VOLUNTEERS
RIO
2016
OVER 240,000 VOLUNTEER
APPLICATIONS RECEIVED TO
FILL 70,000 POSITIONS
GOLD COAST
2018
15,000 VOLUNTEERS WILL BE
REQUIRED TO DELIVER THE
2018 COMMONWEALTH GAMES
FACTS
&
FIGURES
CONSIDER
A FULLY ACCREDITED
SCHEME THAT RECOGNISES
VOLUNTEERING THROUGH
SPORT, WITH VOLUNTEERS
ACCRUING CREDITS, BOOSTING
CVS, DEVELOPING SKILLS AND
EXPERIENCE AND ADDING VALUE
TO THE INDUSTRY AND MAJOR
EVENTS OVER A SUSTAINED
PERIOD.
HOW
SHOULD
VOLUNTEERS BE
REWARDED?
A T-SHIRT MAY
NOT BE
ENOUGH!
VOLUNTEER
REWARDS
PROUDLY BROUGHT TO YOU BY
MANAGE
EXPECTATIONS
BUT CREATE A SENSE OF
BELONGING AND OWNERSHIP
AMONGST VOLUNTEERS. THIS
IS RELEVANT FROM A LOCAL
CLUB UP TO THE OLYMPIC
GAMES!
REWARDS
RISK
LIABILITY
RISK & REWARD
DO THE VOLUNTEERS
COMPLY WITH
THE REGULATORY
REQUIREMENTS E.G.
WORKING WITH
CHILDREN IF EVENT
INVOLVES CHILDREN?
DO THE VOLUNTEERS
HAVE A GOOD LEVEL
OF EXPERIENCE TO BE
ABLE TO HANDLE THE
ACTIVITIES THEY ARE
SUPERVISING?
CAN THE VOLUNTEERS
COMMUNICATE
EFFECTIVELY WITH THE
ORGANISERS AND EACH
OTHER?
WHAT ARE THE
GUIDELINES AND
REQUIREMENTS IN PLACE
FOR THE SELECTION OF
VOLUNTEERS?
HAVE THE
VOLUNTEERS BEEN
TRAINED FOR THEIR
SPECIFIC ROLES AND
RESPONSIBILITIES?
HAVE THE
VOLUNTEERS
UNDERGONE AN
INDUCTION WHICH
OUTLINES POTENTIAL
EXPOSURES TO
THEM AND HOW TO
MINIMISE THESE
EXPOSURES?
DOES YOUR LIABILITY
INSURANCE
SPECIFICALLY
INCLUDE VOLUNTEERS
AND ENSURE THAT
THERE ARE NO
EXCLUSIONS FOR
THEIR ACTIVITIES?
INSURANCE
VOLUNTEER CHECKLIST
TR A INING
RECRUITING
12
|
TOUCHLINE
ISSUE 21 | AUGUST 2015